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What carriers do you use?

All UK orders will be delivered with Royal Mail.   All orders outside of the UK will be delivered with DHL.

How long should delivery take?

Our carrier aims to deliver your parcel within 5 business days however during busier periods this time frame can extend to 7- 10 business days.

My order states delivered but I have not received it.

The package may have been signed by a neighbor or another resident at your location.  Can you kindly check this and check around the entrances of your residence, particularly on porches, bushes, garages or other places that might protect your package