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Returns & Exchanges

Buy now for Christmas 2024 - extended returns available

With the festive season fast approaching, we're pleased to offer our extended Christmas returns policy, allowing you to buy with confidence now, and be safe in the knowledge you can return any unsuitable items after the big day!. For purchases made f

How do I return my order?

We are very sorry you wish to return your item(s).To return an item and obtain a refund, please follow this link to our Returns Portal (UK) or Returns Portal (International) and follow the instructions.Full details of our Returns and Refund Policy ca

How long do I have to return an item after I receive my parcel?

Your items should be returned within 28 days from your delivery date. The garments must be unused and with all relevant tags still attached. For purchases made from 1st November 2024 onwards, you will have until 10th January 2025 to return any item(s

What is your exchange policy?

We are sorry that we are currently unable to offer exchanges however you can return your items for a refund if unworn and tags are still attached.

How long will it take to receive my refund?

Once your return is received by us, we will begin to process your refund within 7 business days. Please then allow up to a further 7 business days for the refund amount to appear in your account. If you have not received your refund within this time,

Can I return a personalised item?

We are very sorry that unfortunately personalised items are not eligible for return and will be refused. These items will be posted back to you if returned.

Returns & Refund information

With the festive season fast approaching, we're pleased to offer our extended Christmas returns policy, allowing you to buy with confidence now, and be safe in the knowledge you can return any unsuitable items after the big day! For purchases made fr