What should I do if I receive a faulty or damaged item?Updated 7 days ago

We're very sorry for any inconvenience and disappointment this may cause.

Please contact our Customer Services concierge here and provide the following:

• Your order number i.e. #XXXXXX
• The email address used for the purchase
• Images of the fault / damage: i) close-up image of the fault / damage, ii) zoomed-out image to show location of the fault / damage on the garment
• Short description of the fault / damage

Our Customer Services team will reach out to you by the end of the business day following receipt of your message