Castore Sportswear

<p>We are very sorry you wish to return your item(s). To return an item and obtain a refund, please follow this link to our <a href="https://returns.reveni.io/castore">Returns Portal</a> and follow the instructions. Full details of our Returns and Refund Policy can be found <a href="https://customer-service.castore.com/en-US/returns-&amp;-refund-information-140064">here</a></p>

Follow the link to our Returns Portal and the instructions to return an item and obtain a refund.

How do I return my order?

Returns & Exchanges

Can I amend my order after I place it?

How will I know my order has been received by you?

How will I know my order has been shipped?

Items received are different from what I ordered, what should I do?

I'm missing an item from my order, what should I do?

Where is my order?

Orders

My order states delivered but I have not received it.

Shipping and Delivery Information

Shipping & Delivery Information

Can I return a personalised item?

How long do I have to return an item after I receive my parcel?

How do I check the status of my return and refund?

How long will it take to receive my refund?

What is your exchange policy?

Returns & Refund information

I forgot to apply my discount code

My discount code is not working, what should I do?

Do you have any available discounts for key workers?

Do you offer student discounts at Castore?

Discount codes & Giftcard Policy

Discounts

Faulty Goods

What should I do if I receive a faulty or damaged item?

Faulty & Damaged Goods

How do I care for my clothing?

How do I know what size I will need?

Where can I submit feedback about my Castore products?

Product Information

How do I return my order?Updated 7 days ago